TCL Lighting Limited Warranty

TCL Lighting stands behind the quality of its products. This limited warranty covers defects in materials or workmanship, subject to the terms below and the warranty period shown on the applicable product page.

Eligibility

This warranty applies to the original purchaser of a new product purchased from this website or an authorized TCL Lighting sales channel. Proof of purchase is required.

How to Make a Claim

Email lightservice@tcl.com with your order number, product name or model, a description of the issue, and clear photos or video when applicable. Our team will review the claim and provide troubleshooting or next steps.

Resolution

Where a covered defect is confirmed, TCL Lighting may provide replacement parts, a replacement product, repair support, or another appropriate remedy, subject to applicable law and product availability.

What Is Not Covered

This limited warranty does not cover normal wear, misuse, improper installation, unauthorized alteration, accident, failure to follow product instructions, or damage caused by external electrical or environmental conditions.

Your Rights

This warranty gives you specific legal rights. You may also have other rights that vary by jurisdiction. Nothing in this policy limits rights that cannot be excluded under applicable law.